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A. Network Services Needed
Business Needs
UMUC facilities located in Adelphi, MD require a complete array of network services and systems. Although the campus is a satellite location the students and faculty require the same amount of services and systems as any campus across the country. The needs of the Adelphi campus are internet, email access, file sharing, printing, database access, voice of IP and video conferencing.
Recommended Network Services
Dynamic Host Configuration Protocol (DHCP) – Dynamic Host Configuration Protocol (DHCP) is a client/server network protocol which will automatically lease a computer new on the network with and IP address, subnet mask, DNS servers and default gateway 1.
Domain Name System (DNS) – DNS setup is important to maintain the network operating smoothly. Improper DNS can cause traffic slowdown, authentication issues, and produce a plethora of strange errors 2.
Microsoft Exchange Email Standard – Exchange 2016 helps you get more done through faster search and an inbox that is more personalized, more helpful, and more intelligent 3.
• Large mailboxes – 50 GB of mailbox storage and can send messages up to 150 MB
• Outlook support – connect supported versions of Outlook to Exchange Online
• Web-based access – For web-client access, Outlook
• Shared calendar/contacts – Compare calendars, access collaboration features, including shared calendars, groups, the global address list, external contacts, tasks, conference rooms, and delegation capabilities.
• Security – protected with anti-malware and anti-spam protection via Exchange Online Protection.
• Hosted voicemail – hosted Unified Messaging services, call answering, a dial-in user interface, and company automated attendant capabilities.
• Data loss prevention (DLP) – regulatory standards such as PII and PCI, which help to identify, monitor, and protect sensitive data through deep content analysis.
• Office applications – Word, Excel, PowerPoint, Outlook, Publisher, and OneNote
Simple Network Management Protocol (SNMP) – Network management stations execute management applications which monitor and control network elements. Network elements are devices such as hosts, routers, terminal servers, and so forth, which are monitored and controlled through access to their management information 4.
File Server – is a computer attached to a network with the purpose of providing a location for shared disk access, shared storage of computer files (such as documents, sound files, photographs, movies, images, databases, etc.) that can be accessed by the workstations.
Print Server – A print server is a software application, network device or computer that manages print requests and makes printer queue status information available to end users and network administrators 5.
Voice over IP (VoIP) – It is an alternative way of making phone calls that can be very cheap or completely free. The ‘phone’ part is not always present anymore, as you can communicate without a telephone set 6.
Database Server – A database is a collection of information organized to provide efficient retrieval. The collected information could be in any number of formats (electronic, printed, graphic, audio, statistical, combinations).

Internet – an electronic network that connects computer networks and organizational computer facilities around the world. This network will provide service for all students and faculty to access information for research around the world.
B. List additional servers or network devices.
Business Needs
UMUC Adelphi Campus houses a diverse group of faculty and students with desire to maximize their administrative professionalism and educational awareness. It is necessary to utilize any and every technological advancement to ensure they maximize their potential. This includes everything from data connectivity, wireless availability, and data security.
Recommended additional servers and devices
The following servers will be implemented into the network:
• Dynamic Host Configuration Protocol (DHCP)
• Domain Name System (DNS)
• Email Exchange Server
• File Server
• Print Server
• Database Server
• Proxy Server
• Web Server
The following network devices:
• (2) Firewalls – Cisco Firepower 2100 Series
• (2) Wireless Controllers – Cisco 5520 802.11ac
• Router – Cisco 4431 ISR
• (12) Layer 3 Switch – Cisco Catalyst 3650 Series
• (16) Wireless Access Point – Cisco Aironet 1815i
• (173) Student Computers – Hewlett-Packard HP Prodesk 400 G3
• (17) Faculty Computers – Hewlett-Packard Z440 Workstation
C. List network security measures.
Recommended network security measures
Firewall – The UMUC Adelphi Campus will contain 2 firewalls, the first will separate the ISP from the entire network, and the second firewall will create a DMZ which will house certain servers such as the Web server, DNS server and DHCP server.
Intrusion Detection Services – . The IDS detects possible intrusions from various forms of intrusions to include URL filtering, signature recognition, anomaly recognition and allows the user to adjust the IDS scope as needed to protect against host or network based threats 7.
Intrusion Protection Services – IPS which jumps into action upon the detection of a threat. The IPS can shut off ports that may be used in an attack, minimizing the attack as its happening.
Anti-Virus – Anti-virus software is a program or set of programs that are designed to prevent, search for, detect, and remove software viruses, and other malicious software like worms, trojans, adware, and more.
Back Ups of Network Files – Backing up files and systems on a consistent times schedules will prevent loss of data.
Updating Patches and Hotfixes – Updating patches and hotfixes as soon as possible provides security and closes holes in security. These patches and hotfixes will be updated as soon as they are downloaded.
New Hire Training – Train all new hires on procedures to create passwords and security protocols for company owned computers.
Security Refreshers – Annual security training to refresh security protocols for company owned computers.
D. Justify network services, security measures, and devices.
Dynamic Host Configuration Protocol (DHCP) – Dynamic Host Configuration Protocol (DHCP) is a client/server network protocol which will automatically lease a computer new on the network with and IP address, subnet mask, DNS servers and default gateway 1
Domain Name System (DNS) – DNS setup is important to maintain the network operating smoothly. Improper DNS can cause traffic slowdown, authentication issues, and produce a plethora of strange errors 2.
Microsoft Exchange Email Standard – Exchange 2016 helps you get more done through faster search and an inbox that is more personalized, more helpful, and more intelligent 3.
Simple Network Management Protocol (SNMP) – Network management stations execute management applications which monitor and control network elements. Network elements are devices such as hosts, routers, terminal servers, and so forth, which are monitored and controlled through access to their management information 4.
File Server – is a computer attached to a network with the purpose of providing a location for shared disk access, shared storage of computer files (such as documents, sound files, photographs, movies, images, databases, etc.) that can be accessed by the workstations.
Print Server – A dedicated print server will prioritize print jobs and keep printing clear of issues.
Voice over IP (VoIP) – It is an alternative way of making phone calls that can be very cheap or completely free. The ‘phone’ part is not always present anymore, as you can communicate without a telephone set 6.
Database Server – A database is a collection of information organized to provide efficient retrieval. The collected information could be in any number of formats (electronic, printed, graphic, audio, statistical, combinations).
Internet – an electronic network that connects computer networks and organizational computer facilities around the world. This network will provide service for all students and faculty to access information for research around the world.
Proxy Server – A proxy server is a computer that offers a computer network service to allow clients to make indirect network connections to other network services. A client connects to the proxy server, then requests a connection, file, or other resource available on a different server. The proxy provides the resource either by connecting to the specified server or by serving it from a cache 8. This allows servers in the DMZ to be accessed by clients on the web without sacrificing security.
Web Server – Dedicated computers and appliances may be referred to as Web servers as well. The process is an example of the client/server model. All computers that host Web sites must have Web server programs 9.
Firewall – The UMUC Adelphi Campus will contain 2 firewalls, the first will separate the ISP from the entire network, and the second firewall will create a DMZ which will house certain servers such as the Web server, DNS server and DHCP server.
Intrusion Detection Services – . The IDS detects possible intrusions from various forms of intrusions to include URL filtering, signature recognition, anomaly recognition and allows the user to adjust the IDS scope as needed to protect against host or network based threats 7.
Intrusion Protection Services – IPS which jumps into action upon the detection of a threat. The IPS can shut off ports that may be used in an attack, minimizing the attack as its happening.
Anti-Virus – Anti-virus software is a program or set of programs that are designed to prevent, search for, detect, and remove software viruses, and other malicious software like worms, trojans, adware, and more.
Back Ups of Network Files – Backing up files and systems on a consistent times schedules will prevent loss of data.
Updating Patches and Hotfixes – Updating patches and hotfixes as soon as possible provides security and closes holes in security. These patches and hotfixes will be updated as soon as they are downloaded.
New Hire Training – Train all new hires on procedures to create passwords and security protocols for company owned computers.
Security Refreshers – Annual security training to refresh security protocols for company owned computers.
E. Identify network storage and cloud based services
Recommended network storage and cloud based services
UMUC Adelphi campus shall utilize Mircosoft Azure for Cloud Storage and Cloud based services to include: Virtual Machines, Provision Windows and Linux virtual machines, App Services – web and mobile, cloud-scale job scheduling and compute management, Service Fabric and additional Cloud Services 3. The Cloud Services will consist of a Self Service Provisioning Platform to make individual ease and control over individual needs of faculty and students due to it being a pay as you go and pay for what you use 7.
• Flexibility of access
• Ease of use
• API availability
• Metering services
• Ability to try out software applications
F. Data protection and backup method
Back Up Method
UMUC Adelphi Campus will nightly back-ups of all student and faculty computers however the servers and backbone devices will utilize system state back-ups which will include anything required by the operating system to restore configurations, such as files, registry settings, and drivers. One copy will be kept on-site and another copy will be stored in the cloud and an additional copy will be kept off-site.

References

1 jonathan, “Fundamentals: DHCP,” 10 October 2014. Online. Available: http://www.routingloops.co.uk/fundementals/fundamentals-dhcp/. Accessed 14 July 2017.
2 C. Fettinger, “Fundamentals of DNS in a Small Business Network,” CyberStreams, Online. Available: https://www.cyberstreams.com/fundamentals-dns-small-business-network/. Accessed 14 July 2017.
3 Microsoft, “Compare Exchange Online plans,” 2017. Online. Available: https://products.office.com/en-us/exchange/compare-microsoft-exchange-online-plans. Accessed 14 July 2017.
4 Cisco, “SNMP Management Information Base,” Cisco, 2002. Online. Available: http://www.cisco.com/c/en/us/td/docs/switches/wan/mgx/ses/software/ses_pnni_r3-0/configuration/guide/scg/oricgape.pdf. Accessed 14 Juy 2017.
5 M. Rouse, “Definition,” Techtarget, 2010. Online. Available: http://whatis.techtarget.com/definition/print-server. Accessed 14 July 2017.
6 N. Unuth, “What Is VoIP and What Is It Good For?,” Lifewire, 28 April 2017. Online. Available: https://www.lifewire.com/what-is-voip-3426730. Accessed 15 July 2017.
7 T. N. Pro, “Testout Labsim,” 08 May 2017. Online. Available: https://cdn.testout.com/client-v5-1-10-429/startlabsim.html.
8 whatmyipaddress, “What is a Proxy Server?,” 2017. Online. Available: http://whatismyipaddress.com/proxy-server. Accessed 15 July 2017.
9 M. Rouse, “Definition of Web Server,” Techtarget Network, July 2015. Online. Available: http://whatis.techtarget.com/definition/Web-server. Accessed 15 July 2017.